FAQs

What are your deadlines? Requests for printed materials such as posters, flyers, newsletters, etc., require ten business days to complete. Depending upon our workload, you may get it sooner. For planning purposes, it's ten days.

• Requests for publicity for The Scene is the first overy month for publication the following month. Deadline for News You Can Do is the Monday prior to Thursday's distribution.
• Requests for inclusion on 437services.com website can be accepted weekdays. Turn-around time is 24 hours Monday - Thursday. Friday's submissions may not get published until the following Monday.

Why submit a Marketing Work Order online?
An online form is official. All information submitted via our online form is stored in a data base and is date and time stamped. Work orders are assigned a job number and work orders are completed on a first come-first served basis. It is to your advantage to get your work orders in as early as possible. This puts you in the front of the line and gives you the "jump" ahead of everybody else!

The other advantage of submitting an online work order is that it is received by the entire marketing team. If your account agent is on vacation or otherwise out of the office for any length of time, your request will be completed by another member of the team.

What if I have attachments?
ONLY after you submit an online work order can you submit attachments to us. Attachments should be sent via email to: workorders@437services.com . If we have not received a work order prior to receiving the attachment, the order WILL NOT be processed.

What if I have a rush job?
Plan ahead. Rush jobs affect everybody. This means somebody else ahead of you will have to get put on the back burner. The Marketing team is reluctant to do this simply because it is unfair to those who do plan.

What if I have attachments?
Again, you can send attachments to workorders@437services.com. These attachments will be received by the Marketing team. You must reference the work order in the body of the email for the attachment to make any sense to us